Privacy Policy
If you require any additional information or have any questions regarding this Privacy Policy, please feel free to contact us:
Aobakwe Flooring & Blinds
22 On Sloane, 39 Somerset Road, Green Point, Cape Town, South Africa, 8005
Email: admin@aobakweflooring.co.za
Telephone: +27 63 390 3296 / +27 73 321 7315
At www.aobakweflooring.co.za, we value the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, protect and manage your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
Aobakwe Flooring & Blinds Privacy Notice
Introduction
Aobakwe Flooring & Blinds is committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly, lawfully and transparently.
As a flooring and blinds supply and installation company, we collect certain personal information to provide quotations, arrange consultations, conduct site assessments, coordinate installations, and communicate with customers regarding our products and services.
Our website primarily serves as a product showcase and enquiry platform. Products displayed on the website are intended to assist customers in selecting suitable flooring and blinds solutions. In most cases, purchases are not completed directly through the website. Instead, a sales representative may contact you regarding your enquiry, quotation request or project requirements.
Responsible Party Details
Company Name: Aobakwe Flooring & Blinds
Physical Address:
22 On Sloane, 39 Somerset Road
Green Point
Cape Town
South Africa
8005
Email Address: admin@aobakweflooring.co.za
Telephone Numbers:
+27 63 390 3296
+27 73 321 7315
Website: www.aobakweflooring.co.za
Business Hours:
Monday to Friday: 08:00 – 17:00
Saturday: 08:00 – 12:00
Information We Collect
We may collect and process the following personal information:
Customer Information
- Full name
- Company name (where applicable)
- Physical and installation address
- Email address
- Telephone and mobile numbers
- Information submitted through contact forms
- Flooring and blinds preferences
- Site measurements and project details
- Photographs voluntarily supplied for quotation purposes
Communication Records
- Emails
- Telephone conversations
- WhatsApp messages
- Website enquiries
- Quotation requests
- Customer correspondence
Financial Information
Where necessary to provide our services, we may collect:
- Billing information
- Proof of payment
- Invoices and account records
Purpose of Collecting Personal Information
We collect personal information to:
- Respond to enquiries submitted through our website or other communication channels.
- Contact customers regarding products and services of interest.
- Provide quotations and proposals.
- Arrange site visits and consultations.
- Coordinate flooring and blinds installations.
- Deliver customer support.
- Improve our products, services and website experience.
- Comply with legal and regulatory requirements.
Website Enquiries and Sales Leads
When you complete a contact form, request a quotation, or enquire about products displayed on our website, your information may be used by our sales team to contact you regarding:
- Product recommendations
- Consultation appointments
- Quotations
- Site assessments
- Installation services
Submitting an enquiry does not constitute a purchase or contractual obligation.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and monitor website performance.
Information collected may include:
- Browser type
- Device information
- IP address
- Referring pages
- Pages visited
- Time spent on the website
This information is used for statistical and website optimisation purposes and generally does not identify individual users personally.
You may disable cookies through your internet browser settings if preferred.
Storage and Protection of Personal Information
Personal information may be stored:
- In secure electronic systems;
- On cloud-based platforms utilised by the business;
- Within customer relationship management systems;
- In accounting and quotation systems;
- In physical records where required for operational purposes.
Aobakwe Flooring & Blinds takes reasonable technical and organisational measures to safeguard personal information against:
- Unauthorised access;
- Loss;
- Misuse;
- Disclosure;
- Destruction; or
- Alteration.
Sharing of Personal Information
We do not sell, rent or trade personal information to third parties.
We may share information where reasonably necessary with:
- Installation teams;
- Approved subcontractors;
- Product suppliers;
- Professional advisors;
- IT service providers;
- Government authorities or regulators where required by law.
Any third party receiving personal information will only receive the information necessary to perform their services.
Marketing Communications
From time to time, we may send information regarding:
- Special offers;
- New products;
- Promotions;
- Service updates;
- Flooring and blinds solutions.
You may request to be removed from marketing communications at any time by contacting us directly.
Access, Correction and Deletion of Information
You have the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request deletion of information where legally permissible;
- Object to certain processing activities;
- Withdraw consent where applicable.
Requests may be submitted to:
admin@aobakweflooring.co.za
Retention of Information
Personal information will only be retained for as long as reasonably necessary to:
- Provide services;
- Fulfil contractual obligations;
- Maintain business records;
- Resolve disputes;
- Comply with legal and tax requirements.
Thereafter, information will be securely destroyed or deleted where appropriate.
Complaints
Should you believe that your personal information has not been processed in accordance with POPIA, you may lodge a complaint with the Information Regulator of South Africa:
Email: complaints.IR@justice.gov.za
Security Disclaimer
While Aobakwe Flooring & Blinds takes reasonable precautions to protect personal information, no electronic transmission over the internet can be guaranteed to be completely secure.
By using this website, you acknowledge and accept the inherent risks associated with online communications.
Updates to this Privacy Policy
Aobakwe Flooring & Blinds reserves the right to amend this Privacy Policy from time to time. Any changes will be published on this page.
Last Updated: September 2026
By using the Aobakwe Flooring & Blinds website, you acknowledge that you have read, understood and accepted the terms of this Privacy Policy.
